Wednesday, 10 February 2016

Urgent Job Opening for Front Office Receptionist(Male/Female) at The Seyyida hotel and Spa Zanzibar

Urgent Job Opening for Front Office Receptionist(Male/Female) 
P.O.BOX 326 Kijangwani, Stone Town Zanzibar

We are urgently looking to filled the position of Receptionist. If you know what it feels like to succeed and you can perform team of  leading boutique hotel in stone town, you may be just the person we are looking for to work as a Team Member with  The Seyyida hotel and Spa, and will include key responsibilities such as:

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. 
  • Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges 
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping to track readiness of rooms for check-in 
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Demonstrate a high level of customer service at all times 
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities 
  • Comply with hotel security, fire regulations and all heath and safety legislation 
  • Follow company brand standards
  • Steers and promotes all the Food and Beverage points of sale
  • Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department

Require Skills Education, Qualifications & Experiences

Diploma in Hospitality Management specialize in Front Office  with a minimum of two years experiences in a similar role with preferable previous experiences in the Island city or beach resort. You must be a computer literate MUST need to have a previous experience hotel reservation system such Fidelio, Easy with effective communication skills and an excellent command of written and spoken English and Kiswahili.

This position is open for immediate requirement the candidates who wish to join immediately would encourage to apply with Please do not apply it you may not meet above mentions job skills and experience

Send your comprehensive resume and cover letter to