Sunday, 17 April 2016

Nafasi za Kazi Emergency Services Officer -2 Posts

Position  Title:    Emergency Services Officer -2 Posts 
Reporting to:    Camp Manager
Duty  Station:    Mtendeli/Nduta Refugee Camps  KasandaKakonko/Kibondo
Area of Operation:    Mtendeli/Nduta CampsKasanda-Kakonko/Kibondo

TheEmergency Services Officer, under the management and supervision of the Camp Manager and in close collaboration with the camp-based government coordination bodies will be responsible for overseeing emergency service provision for the refugee camp.

Tasks and responsibilities of the position
⦁    Supervise all national and refugee staff working in Hot meal, CRI/NFI distribution
⦁    Monitor and support  the coordination of services and assistance in the camp
⦁    Identify gaps in service provision to refugees, proactively referring issues to relevant forums
⦁    Work in close collaboration with refugee stakeholders, particularly to ensure community support and collaboration in the provision of emergency relief to new arrivals and/or particular individual cases
⦁    Ensuring diversity and inclusion and ensured that protection considerations are mainstreamed across the sectors under his/her remit;
⦁    Receive and handle complaints and feedback from beneficiaries and refer to relevant actors.
⦁    Oversee and ensure that NFI distributions and hot meals provisions are conducted in an accessible and accountable manner;
⦁    Ensure that all documentation and necessary procedures for the distribution of NFI and the provision of hot meals are observed; in cases where accepted standards of service provision in these sectors need be deviated from, provide justifications to and seek approval of the Camp Manager or his/her representative
⦁    Work in close collaboration with refugee stakeholders (Community Leaders, Elders, Representative Committees…) to ensure a wide acceptance of camp management activities in particular and facilitate dispute resolutions regarding the provision of humanitarian services in general, and NFI provision and hot meal provision in particular
⦁    Ensure Camp management implementation is compliant with SPHERE standards and the DRC Code of Conduct;
⦁    Write daily and weekly reports and assist in writing monthly reports as required by the camp manager;
⦁    Ensure daily verbal feedback on urgent issues reported.
⦁    Participate in camp coordination meetings, other humanitarian partners as well as meetings with refugee leadership committees; as required by the camp manager
⦁    Any other duties to support camp management activities assigned by the camp manager.

Expected Outputs 
⦁    Regular reports as described above
⦁    Distribution monitoring sheets
⦁    Food Stock reports

⦁    Relevant Degree
⦁    2 year relevant work experience in INGO;
⦁    Previous experience working with refugees or other vulnerable populations;
⦁    Excellent interpersonal and problem-solving skills, creativity and flexibility;
⦁    Flexibility in working hours when needed;
⦁    Computer literacy (Microsoft Word and Excel);
⦁    Comfortable in a multi-cultural environment, flexible and able to handle pressure well ability to engage with community members in an open manner, maintain confidentiality and respect;
⦁    Ability to communicate in and write reports in English;
⦁    Language ability in Kirundi and or French considered an advantage.

Terms of Employment:
Salary and conditions in accordance with DRC’s Terms of Employment for National Staff in Tanzania and based on UNHCR Tanzania’s salary scale for IP National Staff.
Duration of employment: 6 months with possible extension based on performance and funding availability.

Location: Mtendeli/Ndutacamps-Kasanda/Kakonko-Kibondo, Tanzania

Application process
Interested candidates should submit their application including cover letter and updated CV in English addressed to the:
Head of Office
P.O BOX 177
 DRC Kibondo Office

Or by email to

Applications will be reviewed on a rolling basis before the deadline, and interviews will be held as suitable candidates present themselves. Deadline for applications is 23rd April, 2016