Wednesday, 6 July 2016

Job Opportunity at ENSIEN Travel, Application Deadline: 06 Jul 2016

Job Title: Tour Guide
Job Location: Zanzibar
Reports to: General Manager

If you like people, enjoy a fast-pace environment, adventures and sight-seeing
and can multi-task effectively, a job as a tour guide may suit you perfectly. The
job generally entails ensuring every customer leaves with a memory of
Zanzibar that they’ll forever cherish.

I. Ensure you are constantly updated on the history and current events of the
Zanzibar archipelago
II. Ensure courtesy at all times when interacting with customers
III. Ensure you are constantly updated on Points of Interest, nature attractions,
historic sites, museums, scenic locations and other travel destinations
IV. Give expert suggestions to customers for accommodations, car rentals, meals
V. Maintain a sustainable network of related vendors
VI. Plan itineraries, make and confirm bookings, receipt of payments etc.
VII. Inform clients of essential travel information, such as travel times,
transportation connections, and medical and visa requirements
VIII. Ensure updated expert knowledge in the natural sciences and have the ability
to engage visitors with knowledge of biology, geology, and the history of the
IX. Ensure safety of the guests at all times during the tour and also adherence to
X. Promote particular destinations, tour packages, and other travel services
XI. Promote legit gift shops and souvenirs
XII. Take pictures of guests during tours and encourage positive reviews on all
ENSIEN social media accounts

a) Complex problem solving
b) Coordinating with others
c) Service orientation
d) Active listening
e) Creativity
f) Judgement and Decision Making
g) Negotiation
h) People Management
i) Critical thinking
j) Quality control

Fluency in English and Swahili is absolutely necessary. Additional language is
an added advantage. Ability to communicate effectively across emails and
social media. Preferably aged between 18-35 years. International candidates
are also encouraged to apply.

Send Your Application

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