Thursday, 13 October 2016
Job Opportunity at Qatar Airways, Airport Services Duty Officer
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
As the Airport Services Duty Officer, you will be responsible for supervising and controlling flight-handling activities such as Flight editing, Check-in, Transfer and Boarding in order to ensure a high service standard is maintained. You will achieve optimum customer satisfaction and on-time departure of flights and control the shift as a direct representative of the Airport Services Manager. You will also monitor the activities of all sections at the airport coordinating with various sections as required. You will ensure punctuality and safety of all Qatar Airways operations.
Specific accountabilities include:
Responsible for the day to day operations and acting as a liaison between airport services providers and users
Providing input and recommendations to management to improve the effectiveness of the daily operations
Ensuring passengers and aircraft handling confirm to safety and security requirements
Managing and controlling manpower on the shift to optimise utilisation and maintain staff morale and discipline
Conducting spot-checks on operations and staff to ensure adequate standards are maintained
Resolving customer problems and complaints effectively and liaising promptly with all departments including customer relations to provide solutions for complaint handling
Conducting briefing sessions for QR and GHA staff and supervisors on every shift
Online application,click HERE to Apply
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